Academy for Call Center

Our Academies for Call Center are training classrooms, often built with our client. They are courses, often with optional registration, that contain the fundamental areas of acting the role at stake.
They are programmed over years, during which the attendants deal with, exactly like in an university course, different subjects and their related examinations. Individual certifications will be given at the end of the educational cycle .

In our Academies for Call Centers

We develop in time the educational cycle that promotes a constant care for its own coworkers;
We generate learning and action steps with following certification
We empower the individual in the company according to his own personal growth

RisorseCallCenter  looks after all the organizational section of the presented Academies, from the creation of the promotional brochures to the management of the registrations, up to the post delivery with certification and individual reports.